![]() ![]() Next, access the Printers And Faxes folder from the Start menu, select the problem printer, and then click Delete This Printer in the Printer Tasks Explorer Bar. To help in your troubleshooting efforts, I’ll discuss a series of steps that you can use to locate and fix printing problems caused by an incorrectly detected printer port.įirst, close down all open applications. Most common solutions, like reinstalling the printer or updating the printer driver, do not seem to have any effect on the problem and only further compound the mystery. The real mystery of this problem is that no error message appears. But, when the user sends a document to the printer, the document shows up in the printer queue but never prints. In these cases, the printer appears to be installed and configured correctly. When you upgrade a user's system to Windows XP, the installation procedure can fail to correctly detect the user's printer/parallel port.
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